Refund & Cancellation Policy

Last updated: May 14, 2026

1. Subscription Cancellation

You may cancel your Renthive subscription at any time. Upon cancellation, you will continue to have access to the service until the end of your current billing period. No further charges will be applied after the cancellation date.

2. Refund Policy

We offer a 7-day money-back guarantee for new subscriptions. If you are not satisfied with our services, you can request a full refund within the first 7 days of your initial purchase. After the 7-day period, all payments are non-refundable.

3. Processing Refunds

Approved refunds will be processed within 5-7 business days and will be credited back to the original payment method used at the time of purchase via Razorpay.

4. Rent Payments

Important Note:

Renthive is a platform that facilitates rent collection between landlords and tenants. Any rent payments made by tenants to landlords are subject to the individual rental agreements between the two parties. Renthive does not handle or process refunds for actual rent payments; these must be settled directly between the tenant and the landlord.

5. Contact for Refunds

To request a refund or for any billing-related queries, please contact us at:

Renthive Billing Support

Email: support@renthive.in

307, 4th floor, Dreamz Gk Om Apartment, NGR Layout

Bommanahalli, Bengaluru, Karnataka - 560068

Renthive | Rent Property Management & Tenant Management Portal